After purchasing, message us your order number in live chat. Our staff will send you a Dodo Code within 5–10 minutes — fly to our island, follow our staff to the villager's home, and talk to the villager to invite them to your island. You'll need at least 6 villagers and one open plot (not in boxes) ready first; if you're full at 10, follow our move out guide to free one up, or buy a new plot for 10,000 Bells from Tom Nook.

If you already have 10 villagers, yes — one needs to leave before a new one can move in. If you have fewer than 10, Tom Nook will let you purchase a new plot. Need to make space? Our villager move out guide walks you through it, and our team can help advise when you message us.

Most villager deliveries are coordinated within 5–10 minutes of reaching our team via live chat. We're available 24/7 so there's no waiting for business hours.

House placement in ACNH is determined by the game, not the player. The house will appear on an empty plot you've designated, but the exact tile position within that plot is random. You can use in-game construction permits later to move it if needed.

Yes. All deliveries happen through the standard Dodo Code airport system — exactly how you'd visit a friend's island. We've served 18,000+ players with a 5-star Trustpilot rating and full buyer protection on every order.

Yes. An active Nintendo Switch Online subscription is required to open your airport to visitors. This is a Nintendo requirement and applies to all online island trading. NSO costs $3.99/month or $19.99/year.